Shipping and Payment Terms

1. Shipping Conditions

We deliver worldwide. Shipping costs will be clearly indicated during the order process and depend on the destination.

Delivery time is usually 3-5 business days within Germany and 7-14 business days for international shipments.

Please note that international shipments may be subject to customs duties and import taxes, which are to be borne by the buyer.

2. Payment Terms

We offer the following payment methods:

Credit Card (Visa, MasterCard, American Express)
PayPal
Klarna

All payments are due immediately unless otherwise agreed. When selecting the payment method bank transfer, we will provide our bank details in the order confirmation and deliver the goods upon receipt of payment.

3. Retention of Title

The goods remain our property until full payment is made.

4. Returns

In case of a return, please contact our customer service at info@mustermann.de or +49 1283 32811283 for further instructions.

5. Contact

If you have any questions regarding our shipping and payment terms, please contact us at:

Mustermann GmbH
Hauptstraße 34
21893 Musterhausen
Email: info@mustermann.de
Phone: +49 1283 32811283